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Support

Last updated: · Version 1.0

We're here to help. Most questions are answered in the FAQ. If not, get in touch.

Contact support

Email: support@yootalk.live

To help us help you faster, include:

  • your YooTalk username;
  • your device (for example "Samsung Galaxy A54, Android 14" or "iPhone 13, iOS 18") and, if you know it, the app version (in your phone's app settings for YooTalk);
  • what happened, what you expected, and when;
  • screenshots or a screen recording, if you can.

Response time: we aim to reply within 2 business days. Safety reports are reviewed faster, around the clock.

Report abuse or a safety concern

  • In the app: tap ⋯ on the profile, room, stream, video, comment or message and choose Report. This is the fastest route to our safety team.
  • By email: safety@yootalk.live
  • Child safety: see Child Safety Standards.
  • Immediate danger: contact your local emergency services first.

Report a bug

Email support@yootalk.live with the subject "Bug" and the details above. A screen recording helps a lot.

Other contacts