YooTalk Technologies Ltd. ("YooTalk") has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). These standards apply to everything on YooTalk: profiles, voice and video rooms, live streams, PK battles, short videos, photo posts, comments and private messages.
Our standards
- YooTalk is for adults. You must be 18 or older to use YooTalk. We remove accounts that we find belong to anyone under that age.
- Prohibited, without exception:
- any content that depicts, promotes, normalises or links to the sexual abuse or exploitation of a minor, including drawn, animated or AI-generated content;
- sexualising minors in any way, including comments about a minor's body;
- grooming: building a relationship with a minor for sexual purposes, including asking a minor for images, to move to another app, or to meet in person;
- sextortion: threatening to share intimate images to obtain more images, money or other things;
- trafficking or advertising minors for sexual purposes;
- sharing, requesting or trading CSAM, or links to it.
- Enforcement. When we find CSAE content or behaviour we remove it, permanently ban the accounts involved and take steps to stop them returning. These bans are not reversed on appeal.
- Reporting to authorities. We report apparent CSAM and child exploitation to the National Center for Missing & Exploited Children (NCMEC) through its CyberTipline and/or to the relevant national authority or law enforcement where the content was found, as the law requires. We preserve relevant evidence as required by law to support investigations.
- Compliance. We comply with applicable child-safety laws in the countries where YooTalk is available, and cooperate with law enforcement requests made through proper legal process.
How we detect and prevent CSAE
- Age requirement at sign-up and removal of underage accounts.
- Automated moderation of uploaded videos and images.
- In-app reporting on every profile, room, stream, video, comment and message, reviewed by a trained human safety team. Child-safety reports are prioritised.
- Message requests: messages from people you do not follow go to a separate inbox.
- Host tools: private rooms, seat locks, mute and removal.
- Staff training on recognising grooming and exploitation.
How to report
- In the app: tap ⋯ on the profile, room, stream, video, comment or message, choose Report, and select the child-safety option.
- By email: safety@yootalk.live. Include the username, a description and, if possible, the time. Do not send, screenshot or share CSAM itself, not even to us.
- To the authorities: in the US, report to NCMEC at report.cybertip.org. Elsewhere, contact your national hotline (see inhope.org) or the police.
- If a child is in immediate danger, call your local emergency number first.
Child-safety point of contact
Our designated child-safety contact, who can speak to our CSAE prevention practices and compliance, can be reached at:
safety@yootalk.live YooTalk Technologies Ltd., 100 Example Road, Example City, EX1 2MP, United Kingdom
